Source · SPSO (Scottish Public Services Ombudsman)

Argyll and Bute Health and Social Care Partnership

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 202005168 Sector Health and Social Care Category Assessments / self-directed support Decided 01 February 2023

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Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗

Full decision

Summary

C complained about the partnership’s social work department in relation to their assessment for a Self-Directed Support budget for their child (A).

C complained to the partnership that their Children’s Resources Panel (CRP) had failed to adequately consider C’s funding request for after school care for A, and that they failed to adequately considers A's needs, A's carers needs or gather sufficient information to adequately consider the request. The partnership did not identify any failings.

We took independent advice from a social worker. We found that the CRP did adequately consider the needs of A and their carers, based on the information and circumstances presented to the panel. Therefore, we did not uphold the complaint.

Related reading

View Decision Report 202005168 as a PDF (24.13 KB) Updated: February 15, 2023

View original on SPSO (Scottish Publ… website