Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Ayrshire & Arran NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 202007688 Sector Health Category Clinical treatment / diagnosis Decided 01 February 2023

Original decision on the SPSO (Scottish Public Services Ombudsman) website ↗

Full decision

The practice visited in the morning and found them to be coherent and capable of declining a full examination. A's carers left around midday and did not have any specific concerns about A. By the evening, A's condition had deteriorated and they were taken to hospital. A died two days later.

We took independent advice from a GP adviser. We found that there was evidence of appropriate communication between the GPs and other professionals and agencies involved in A’s care. Therefore, we did not uphold the complaint.

Related reading

View Decision Report 202007688 as a PDF (24.11 KB) Updated: February 15, 2023

View original on SPSO (Scottish Publ… website