Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Ayrshire & Arran NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 202007688 Sector Health Category Clinical treatment / diagnosis Decided 01 February 2023

Full decision

The practice visited in the morning and found them to be coherent and capable of declining a full examination. A's carers left around midday and did not have any specific concerns about A. By the evening, A's condition had deteriorated and they were taken to hospital. A died two days later.

We took independent advice from a GP adviser. We found that there was evidence of appropriate communication between the GPs and other professionals and agencies involved in A’s care. Therefore, we did not uphold the complaint.

Related reading

View Decision Report 202007688 as a PDF (24.11 KB) Updated: February 15, 2023

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Other decisions involving A Medical Practice in the Ayrshire & Ar…

Reference Date Summary Outcome
202104785 01 Mar 2024 C complained about the care and treatment provided to their late child (A) by the medical practice. C was concerned … Upheld
202008029 01 Jul 2022 C is an advocate who complains on behalf of A. A has a brain injury which impacts on their daily … Not Upheld
201802921 01 Nov 2019 Ms C complained on behalf of her father (Mr A) that it was unreasonable for the practice to refuse Mr … Partly Upheld
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