Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305865 | Aberdeen City Council | Local Government | Upheld | 1 Sep 2014 |
| 201305493 | Business Stream | Water | Not Upheld | 1 Sep 2014 |
| 201204887 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2014 |
| 201301460 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2014 |
| 201301549 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201300609 | Business Stream | Water | Upheld | 1 Sep 2014 |
| 201301200 | Lanarkshire Housing Association Ltd | Local Government | Upheld | 1 Sep 2014 |
| 201300612 | Scottish Ambulance Service | Health | Upheld | 1 Sep 2014 |
| 201300766 | Stirling Council | Local Government | Partly Upheld | 1 Sep 2014 |
| 201203396 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201400314 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201400018 | Angus Council | Local Government | Upheld | 1 Sep 2014 |
| 201400107 | Glasgow City Council | Local Government | Not Upheld | 1 Sep 2014 |
| 201401299 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201401120 | Scottish Ambulance Service | Health | Not Upheld | 1 Sep 2014 |
| 201200613 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201401160 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201305396 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201400127 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201304590 | NHS 24 | Health | Not Upheld | 1 Sep 2014 |
| 201303126 | Scottish Ambulance Service | Health | Not Upheld | 1 Sep 2014 |
| 201401223 | Scottish Prison Service | Prisons | Other | 1 Sep 2014 |
| 201401645 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2014 |
| 201401431 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2014 |
| 201304884 | Scottish Water | Water | Not Upheld | 1 Sep 2014 |