Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201304482 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Oct 2014 |
| 201400964 | University of Edinburgh | Education | Not Upheld | 1 Oct 2014 |
| 201401344 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Oct 2014 |
| 201306145 | University of the Highlands and Islands | Education | Not Upheld | 1 Sep 2014 |
| 201306193 | Borders NHS Board | Health | Upheld | 1 Sep 2014 |
| 201306031 | Lanarkshire NHS Board | Health | Upheld | 1 Sep 2014 |
| 201305939 | University of the Highlands and Islands | Education | Partly Upheld | 1 Sep 2014 |
| 201305723 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2014 |
| 201305717 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201305469 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201304812 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201304808 | Highland NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201400247 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201400706 | South Lanarkshire Council | Local Government | Upheld | 1 Sep 2014 |
| 201400681 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Sep 2014 |
| 201304522 | Lothian NHS Board | Health | Partly Upheld | 1 Sep 2014 |
| 201401598 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2014 |
| 201301672 | Business Stream | Water | Upheld | 1 Sep 2014 |
| 201400773 | Tollcross Housing Association Ltd | Local Government | Not Upheld | 1 Sep 2014 |
| 201400455 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Sep 2014 |
| 201400815 | Tayside NHS Board | Health | Upheld | 1 Sep 2014 |
| 201303684 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2014 |
| 201304311 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201301400 | Borders NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201301475 | Fife NHS Board | Health | Upheld | 1 Sep 2014 |