Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201401102 | East Lothian Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201304742 | Perth and Kinross Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201304322 | Perth and Kinross Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201401710 | Scottish Ambulance Service | Health | Partly Upheld | 1 Jan 2015 |
| 201401236 | Glasgow City Council | Local Government | Partly Upheld | 1 Jan 2015 |
| 201300141 | Glasgow City Council | Local Government | Upheld | 1 Jan 2015 |
| 201402380 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201402169 | Aberdeenshire Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201304894 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201402563 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2015 |
| 201403288 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2015 |
| 201403021 | Fife Council | Local Government | Upheld | 1 Jan 2015 |
| 201402870 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2015 |
| 201402721 | Inverclyde Council | Local Government | Upheld | 1 Jan 2015 |
| 201402520 | Glasgow City Council | Local Government | Upheld | 1 Jan 2015 |
| 201403597 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2015 |
| 201305181 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jan 2015 |
| 201304417 | University of Strathclyde | Education | Not Upheld | 1 Jan 2015 |
| 201305012 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Jan 2015 |
| 201304174 | A Medical Practice in the Fife NHS Board area | Health | Upheld | 1 Jan 2015 |
| 201304276 | Aberdeen City Council | Local Government | Not Upheld | 1 Jan 2015 |
| 201306170 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jan 2015 |
| 201305580 | Forth Valley NHS Board | Health | Not Upheld | 1 Jan 2015 |
| 201305720 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2015 |
| 201304445 | South Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2015 |