Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201402380 Sector Prisons Category transfer to another prison Decided 01 January 2015

View Scottish Prison Service scorecard

Full decision

Summary

Mr C complained that his prison failed to deal appropriately with his requests to be transferred to a different prison.

The Scottish Prison Service (SPS) are entitled to decide how best to manage the prison population. Therefore, it is up to them to decide whether or not to grant transfer requests, taking into account all relevant information. We cannot question these decisions unless there is evidence that they have not been taken properly. Neither can we have a prisoner placed in a particular prison. Our role is to consider whether the SPS act in line with relevant processes or procedures.

We looked at information provided by Mr C and the SPS, and we found that although it took a number of months for Mr C to be transferred, this was reasonable in the circumstances. It was clear that SPS staff made reasonable efforts to have Mr C transferred to an appropriate prison; however, in doing so, they had to take into account several factors about the receiving prison's population, in addition to Mr C's own situation. We were satisfied that the SPS dealt with Mr C's transfer requests appropriately and, therefore, we did not uphold his complaint.

Related reading

View Decision Report 201402380 as a PDF (11.17 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Scottish Prison Service

Reference Date Summary Outcome
202412046 01 Feb 2026 C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … Upheld
202401074 01 Nov 2025 C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … Upheld
202303295 01 Mar 2025 C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … Upheld
202006807 01 Sep 2022 C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … Partly Upheld
202001300 01 Sep 2022 Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … Partly Upheld
View all decisions for this organisation