Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508642 | North Lanarkshire Council | Local Government | Not Upheld | 1 Aug 2016 |
| 201508502 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2016 |
| 201306042 | North Lanarkshire Council | Local Government | Upheld | 1 Mar 2016 |
| 201403841 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jan 2016 |
| 201404211 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jan 2016 |
| 201407029 | North Lanarkshire Council | Local Government | Upheld | 1 Nov 2015 |
| 201500528 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201404041 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Oct 2015 |
| 201402212 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201500560 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201501483 | North Lanarkshire Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201404766 | North Lanarkshire Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201305986 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201402564 | North Lanarkshire Council | Local Government | Upheld | 1 Apr 2015 |
| 201305445 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Apr 2015 |
| 201400589 | North Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2015 |
| 201402112 | North Lanarkshire Council | Local Government | Not Upheld | 1 Mar 2015 |
| 201402187 | North Lanarkshire Council | Local Government | Other | 1 Mar 2015 |
| 201202580 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201301964 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201305638 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jul 2014 |
| 201301990 | North Lanarkshire Council | Local Government | Not Upheld | 1 May 2014 |
| 201304029 | North Lanarkshire Council | Local Government | Not Upheld | 1 Apr 2014 |
| 201203110 | North Lanarkshire Council | Local Government | Upheld | 1 Nov 2013 |
| 201300724 | North Lanarkshire Council | Local Government | Not Upheld | 1 Oct 2013 |