Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201403196 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 May 2015 |
| 201403197 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 May 2015 |
| 201402052 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 May 2015 |
| 201404781 | Historic Scotland | Scottish Government and Devolved Administration | Not Upheld | 1 May 2015 |
| 201404558 | Dundee City Council | Local Government | Not Upheld | 1 May 2015 |
| 201404902 | Fife Council | Local Government | Not Upheld | 1 May 2015 |
| 201404004 | Tayside NHS Board | Health | Not Upheld | 1 May 2015 |
| 201403956 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2015 |
| 201403876 | Borders NHS Board | Health | Not Upheld | 1 May 2015 |
| 201403829 | Grampian NHS Board | Health | Not Upheld | 1 May 2015 |
| 201403297 | Lothian NHS Board | Health | Not Upheld | 1 May 2015 |
| 201405219 | South Ayrshire Council | Local Government | Not Upheld | 1 May 2015 |
| 201405924 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201400679 | Scottish Prison Service | Prisons | Partly Upheld | 1 May 2015 |
| 201404475 | University of Edinburgh | Education | Not Upheld | 1 May 2015 |
| 201305443 | Lothian NHS Board | Health | Upheld | 1 May 2015 |
| 201405905 | Scottish Prison Service | Prisons | Partly Upheld | 1 May 2015 |
| 201305362 | Falkirk Council | Local Government | Upheld | 1 May 2015 |
| 201402157 | Aberdeenshire Council | Local Government | Upheld | 1 May 2015 |
| 201405071 | Dumfries and Galloway Council | Local Government | Upheld | 1 May 2015 |
| 201305105 | Tayside NHS Board | Health | Not Upheld | 1 May 2015 |
| 201305249 | Lothian NHS Board | Health | Not Upheld | 1 May 2015 |
| 201402202 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2015 |
| 201300513 | Argyll and Bute Council | Local Government | Upheld | 1 May 2015 |
| 201405826 | Inverclyde Council | Local Government | Not Upheld | 1 May 2015 |