Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405793 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2015 |
| 201305981 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201403303 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jul 2015 |
| 201305006 | The City of Edinburgh Council | Local Government | Other | 1 Jul 2015 |
| 201404012 | Grampian NHS Board | Health | Upheld | 1 Jul 2015 |
| 201404841 | Blairtummock Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2015 |
| 201404931 | University of Edinburgh | Education | Not Upheld | 1 Jul 2015 |
| 201405598 | Easthall Park Housing Co-operative | Local Government | Not Upheld | 1 Jul 2015 |
| 201405620 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401612 | A Dentist in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201304447 | Highland NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201306294 | Business Stream | Water | Partly Upheld | 1 Jul 2015 |
| 201402360 | Tayside NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201204983 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201304920 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201303704 | Tayside NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201403467 | Fife NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201403143 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2015 |
| 201402807 | Borders NHS Board | Health | Upheld | 1 Jul 2015 |
| 201402754 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jul 2015 |
| 201401133 | Grampian NHS Board | Health | Upheld | 1 Jul 2015 |
| 201305986 | North Lanarkshire Council | Local Government | Partly Upheld | 1 Jul 2015 |
| 201400163 | A Dentist in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2015 |
| 201401439 | Home Scotland | Housing Associations | Upheld | 1 Jul 2015 |
| 201401744 | A Dentist in the Tayside NHS Board area | Health | Not Upheld | 1 Jul 2015 |