Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201407618 | Care Inspectorate | Scottish Government and Devolved Administration | Not Upheld | 1 Aug 2015 |
| 201405369 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201406415 | West Dunbartonshire Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201407445 | Business Stream | Water | Not Upheld | 1 Aug 2015 |
| 201406436 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201405489 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201406447 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2015 |
| 201404208 | Lothian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201403951 | Glasgow Housing Association | Local Government | Not Upheld | 1 Aug 2015 |
| 201403389 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Aug 2015 |
| 201403912 | Scottish Borders Council | Local Government | Upheld | 1 Aug 2015 |
| 201403916 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201404111 | Lothian NHS Board | Health | Upheld | 1 Aug 2015 |
| 201404112 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201403308 | Forth Valley NHS Board | Health | Upheld | 1 Aug 2015 |
| 201306129 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Aug 2015 |
| 201401410 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201400946 | Midlothian Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201305510 | Scottish Water | Water | Not Upheld | 1 Aug 2015 |
| 201401887 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Aug 2015 |
| 201401568 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Aug 2015 |
| 201405121 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2015 |
| 201406717 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2015 |
| 201407208 | The Highland Council | Local Government | Upheld | 1 Aug 2015 |
| 201407345 | East Renfrewshire Council | Local Government | Not Upheld | 1 Aug 2015 |