Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Lothian NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201405489 Sector Health Category clinical treatment / diagnosis Decided 01 August 2015

Clinical negligence harms learning

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Summary

Miss C complained about three consultations with three of the GPs at her medical practice as she did not feel the questions asked by the GPs had been appropriate. We took independent advice from one of our GP advisers, who considered that the questions and actions of Miss C's GPs had been thorough and appropriate. For example, when Miss C reported an episode of self-harm, the GP appropriately asked, amongst other things, about her support network at home.

Other decisions involving A Medical Practice in the Lothian NHS B…

Reference	Date	Summary	Outcome
202204217	01 Mar 2024	C complained about the care and treatment that they received from the practice prior to receiving a diagnosis of a …	Upheld
202203433	01 Nov 2023	C complained about the care and treatment their spouse (A) received from the practice. A had contacted the practice on …	Not Upheld
202206401	01 Oct 2023	C complained about the care and treatment provided by the practice. C was diagnosed with polycystic ovary syndrome (PCOS, a …	Not Upheld
202104070	01 Jun 2023	C complained about the care and treatment provided to their partner (A). A had been suffering from an extended period …	Not Upheld
202008024	01 Feb 2023	C complained that the practice failed to refer them for an x-ray following a fall, which contributed to a delay …	Upheld

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A Medical Practice in the Lothian NHS Board area

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Other decisions involving A Medical Practice in the Lothian NHS B…