Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502425 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201502802 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2015 |
| 201502634 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2015 |
| 201502371 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201404115 | Business Stream | Water | Not Upheld | 1 Dec 2015 |
| 201500055 | Tayside NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201407354 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2015 |
| 201407295 | Business Stream | Water | Resolved / Early Resolution | 1 Nov 2015 |
| 201407271 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2015 |
| 201403173 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201404294 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201404811 | South Lanarkshire Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201407585 | South Lanarkshire Council | Local Government | Upheld | 1 Nov 2015 |
| 201500514 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Nov 2015 |
| 201501534 | East Lothian Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201502097 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2015 |
| 201406833 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201406738 | Tayside NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201406600 | Lanarkshire NHS Board | Health | Upheld | 1 Nov 2015 |
| 201500584 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201405146 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Nov 2015 |
| 201400324 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201402088 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2015 |
| 201405951 | Business Stream | Water | Not Upheld | 1 Nov 2015 |
| 201406670 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Nov 2015 |