Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201504218 | A Medical Practice in the Tayside NHS Board area | Health | Upheld | 1 May 2016 |
| 201504847 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201504475 | University of Edinburgh | Education | Not Upheld | 1 May 2016 |
| 201504380 | Heriot-Watt University | Education | Withdrawn | 1 May 2016 |
| 201504352 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2016 |
| 201504212 | Edinburgh Napier University | Education | Upheld | 1 May 2016 |
| 201504184 | The City of Edinburgh Council | Local Government | Upheld | 1 May 2016 |
| 201506127 | Crown Office and Procurator Fiscal Service | Scottish Government and Devolved Administration | Not Upheld | 1 May 2016 |
| 201506141 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201505989 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201503737 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201505426 | Lothian NHS Board | Health | Withdrawn | 1 May 2016 |
| 201506140 | A Dentist in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201505499 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 May 2016 |
| 201505349 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Resolved / Early Resolution | 1 May 2016 |
| 201504628 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 May 2016 |
| 201504465 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201503391 | Forth Valley NHS Board | Health | Withdrawn | 1 May 2016 |
| 201500696 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201500884 | A Dentist in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2016 |
| 201500910 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 May 2016 |
| 201500915 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 May 2016 |
| 201500693 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201500956 | Highland NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201500986 | University of the West of Scotland | Education | Not Upheld | 1 May 2016 |