Source · SPSO (Scottish Public Services Ombudsman)

Crown Office and Procurator Fiscal Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201506127 Sector Scottish Government and Devolved Administration Category complaints handling Decided 01 May 2016

View COPFS scorecard

Complaint record keeping failures

Full decision

Summary

Mr C complained about a number of actions of the Crown Office and Procurator Fiscal Service (COPFS). Most were beyond our jurisdiction but Mr C also complained about how COPFS had responded to his complaint. We considered that, in their response, COPFS had addressed the issues Mr C complained of, gave him accurate information and reached views that, though Mr C disagreed with, they had discretion to reach. Consequently, we did not uphold his complaint about COPFS' complaints handling.

Other decisions involving Crown Office and Procurator Fiscal Serv…

Reference	Date	Summary	Outcome
202002728	01 Nov 2022	C complained about the Crown Office and Procurator Fiscal Service (COPFS), regarding interactions they had before, during and after a …	Upheld
201910071	01 Mar 2022	C complained about the way that the Crown Office and Procurator Fiscal Service (COPFS) dealt with their communications with them …	Partly Upheld
201802649	01 Jun 2019	Mrs C complained that the Crown Office and Procurator Fiscal Service (COPFS) unreasonably delayed in investigating the death of her …	Upheld
201706996	01 Dec 2018	Ms C complained about the service provided by the Crown Office and Procurator Service (COPFS) when they were dealing with …	Upheld
201603257	01 Oct 2017	Mrs C complained about the Crown Office and Procurator Fiscal Service (COPFS). Mrs C was required to attend court on …	Upheld

View all decisions for this organisation

Source decision Back to decisions list

Crown Office and Procurator Fiscal Service

Full decision

Summary

Related reading

Other decisions involving Crown Office and Procurator Fiscal Serv…