Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508758 | Highland NHS Board | Health | Upheld | 1 Jun 2016 |
| 201508702 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201500451 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201508735 | Tayside NHS Board | Health | Withdrawn | 1 Jun 2016 |
| 201405265 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507981 | Lanarkshire NHS Board | Health | Withdrawn | 1 Jun 2016 |
| 201406252 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Jun 2016 |
| 201407281 | Business Stream | Water | Not Upheld | 1 Jun 2016 |
| 201500053 | Lanarkshire NHS Board | Health | Upheld | 1 Jun 2016 |
| 201401536 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507722 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Jun 2016 |
| 201508267 | Western Isles NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508258 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201508158 | Forth Valley NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201508498 | Argyll and Bute Council | Local Government | Not Upheld | 1 Jun 2016 |
| 201503032 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507827 | Lothian NHS Board | Health | Partly Upheld | 1 Jun 2016 |
| 201507758 | Grampian NHS Board | Health | Upheld | 1 Jun 2016 |
| 201502781 | Scottish Prison Service | Prisons | Upheld | 1 Jun 2016 |
| 201507950 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201500896 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2016 |
| 201502547 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2016 |
| 201507457 | Business Stream | Water | Not Upheld | 1 Jun 2016 |
| 201507505 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2016 |
| 201507621 | Kingdom Housing Association Ltd | Local Government | Partly Upheld | 1 Jun 2016 |