Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507764 | Hillcrest Housing Association | Local Government | Upheld | 1 Jul 2016 |
| 201508153 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508838 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 Jul 2016 |
| 201508752 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508583 | A Dentist in the Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508515 | Business Stream | Water | Resolved / Early Resolution | 1 Jul 2016 |
| 201508443 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508428 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2016 |
| 201508221 | Grampian NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508273 | Forth Valley NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507589 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201507963 | Cairn Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2016 |
| 201507873 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201507859 | Fife NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507814 | Highland NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507696 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jul 2016 |
| 201507572 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jul 2016 |
| 201507568 | Tayside NHS Board | Health | Upheld | 1 Jul 2016 |
| 201507616 | A Dentist in the Tayside NHS Board area | Health | Partly Upheld | 1 Jul 2016 |
| 201502859 | The Robert Gordon University | Education | Not Upheld | 1 Jul 2016 |
| 201508663 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508651 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508551 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508537 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201507981 | Lanarkshire NHS Board | Health | Withdrawn | 1 Jun 2016 |