Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201507874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2016 |
| 201507759 | Business Stream | Water | Not Upheld | 1 Aug 2016 |
| 201302441 | South Ayrshire Council | Local Government | Partly Upheld | 1 Aug 2016 |
| 201507687 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2016 |
| 201507553 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201507813 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Aug 2016 |
| 201508208 | Business Stream | Water | Partly Upheld | 1 Aug 2016 |
| 201508165 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508268 | Edinburgh College | Education | Partly Upheld | 1 Aug 2016 |
| 201508325 | A Council | Local Government | Upheld | 1 Aug 2016 |
| 201508320 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508239 | Business Stream | Water | Withdrawn | 1 Aug 2016 |
| 201508537 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201500315 | Shetland NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201404055 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jul 2016 |
| 201406219 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Jul 2016 |
| 201508074 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508559 | A Council | Local Government | Not Upheld | 1 Jul 2016 |
| 201508605 | Blairtummock Housing Association Ltd | Local Government | Not Upheld | 1 Jul 2016 |
| 201508808 | A Medical Practice in the Dumfries and Galloway NHS Board area | Health | Not Upheld | 1 Jul 2016 |
| 201508522 | Edinburgh Napier University | Education | Not Upheld | 1 Jul 2016 |
| 201508582 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Jul 2016 |
| 201508257 | Dundee City Council | Local Government | Partly Upheld | 1 Jul 2016 |
| 201601002 | A Dentist in the Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Jul 2016 |
| 201508663 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2016 |