Source · SPSO (Scottish Public Services Ombudsman)

Business Stream

SPSO (Scottish Public Services Ombudsman) Withdrawn Reference 201508239 Sector Water Category incorrect billing Decided 01 August 2016

Full decision

Summary

Mrs C brought three complaints to us about Business Stream's commercial charging. However, she failed to respond to our contact. We therefore closed the complaint.

Related reading

View Decision Report 201508239 as a PDF (10.61 KB) Updated: March 13, 2018

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Other decisions involving Business Stream

Reference Date Summary Outcome
202101632 01 Mar 2023 C complained about Business Stream's communication regarding their account. There was also disagreement between C and Business Stream over the … Resolved / Early Resolution
202103298 01 Nov 2022 C runs a small business and was unhappy with the way Business Stream managed their account. In particular, C was … Upheld
201900738 01 Dec 2021 C complained that Business Stream had not billed their business accurately. C said that they had been told by an … Not Upheld
201806006 01 Jul 2021 C purchased a former business premises for conversion to domestic property. At the time of the original purchase the business … Resolved / Early Resolution
201808488 01 Nov 2020 Mr C complained that Business Stream incorrectly arranged for a meter to be installed at a vacant property belonging to … Not Upheld
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