Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508613 | Fife Council | Local Government | Not Upheld | 1 Aug 2016 |
| 201507461 | Lothian NHS Board | Health | Upheld | 1 Aug 2016 |
| 201507786 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508575 | Highland NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508260 | Highland NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508644 | Business Stream | Water | Upheld | 1 Aug 2016 |
| 201507830 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508516 | Business Stream | Water | Upheld | 1 Aug 2016 |
| 201508844 | Lothian NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201507560 | Western Isles NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201508012 | Tayside NHS Board | Health | Upheld | 1 Aug 2016 |
| 201507957 | Scottish Social Services Council | Local Government | Upheld | 1 Aug 2016 |
| 201507849 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2016 |
| 201508035 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2016 |
| 201508164 | East Dunbartonshire Council | Local Government | Upheld | 1 Aug 2016 |
| 201507805 | Fife NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201508642 | North Lanarkshire Council | Local Government | Not Upheld | 1 Aug 2016 |
| 201508524 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201507553 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201507687 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2016 |
| 201302441 | South Ayrshire Council | Local Government | Partly Upheld | 1 Aug 2016 |
| 201508150 | University of Edinburgh | Education | Not Upheld | 1 Aug 2016 |
| 201507759 | Business Stream | Water | Not Upheld | 1 Aug 2016 |
| 201507874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2016 |
| 201507624 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Aug 2016 |