Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201507624 Sector Health Category clinical treatment / diagnosis Decided 01 August 2016

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Clinical negligence harms learning Complaint record keeping failures

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Summary

Mr C complained about a change that prison healthcare staff made to his medication dosage. He also complained that he had not been included in the investigation into his complaint.

We took independent advice from a medical adviser. Their view, which we accepted, was that Mr C's medication had been appropriately prescribed and so we did not uphold this complaint.

We also found that Mr C had been consulted during the investigation, and so we did not uphold this complaint either.

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Greater Glasgow and Clyde NHS Board

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