Source · SPSO (Scottish Public Services Ombudsman)

Western Isles NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201507560 Sector Health Category clinical treatment / diagnosis Decided 01 August 2016

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Full decision

Summary

Mr C complained that he received poor wound care following surgery. He said this resulted in his wound splitting open at home and he had to be readmitted to Western Isles Hospital. Mr C experienced protracted pain and distress due to the condition of his wound.

We took independent advice from a nursing adviser and found that the risk of infection had been discussed with Mr C as part of the consent process before his surgery. We also found that the nursing records, including assessments and charts, were of a reasonable standard and demonstrated that Mr C's wound was appropriately monitored and treated before his initial discharge from hospital.

Related reading

View Decision Report 201507560 as a PDF (10.91 KB) Updated: March 13, 2018

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