Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508200 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507680 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2016 |
| 201508856 | An Optician in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201508769 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201508687 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201508831 | Grampian NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508670 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201507813 | A Medical Practice in the Fife NHS Board area | Health | Partly Upheld | 1 Aug 2016 |
| 201507786 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201508260 | Highland NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508575 | Highland NHS Board | Health | Upheld | 1 Aug 2016 |
| 201508613 | Fife Council | Local Government | Not Upheld | 1 Aug 2016 |
| 201508112 | Tayside NHS Board | Health | Upheld | 1 Aug 2016 |
| 201507560 | Western Isles NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201508208 | Business Stream | Water | Partly Upheld | 1 Aug 2016 |
| 201508165 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2016 |
| 201507985 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2016 |
| 201507865 | A Medical Practice in the Fife NHS Board area | Health | Not Upheld | 1 Aug 2016 |
| 201507553 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2016 |
| 201507687 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2016 |
| 201302441 | South Ayrshire Council | Local Government | Partly Upheld | 1 Aug 2016 |
| 201507957 | Scottish Social Services Council | Local Government | Upheld | 1 Aug 2016 |
| 201507759 | Business Stream | Water | Not Upheld | 1 Aug 2016 |
| 201507874 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2016 |
| 201508022 | A Dental Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2016 |