Ms C complained to us about a dental practice's handling of her complaint about a dentist. We were satisfied that the practice's response had adequately addressed the issues raised by Ms C. The response was also issued in line with the timescales referred to in the practice's complaints policy. In view of this, we did not uphold Ms C's complaint.
View Decision Report 201508022 as a PDF (10.72 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 201805107 | 01 Mar 2020 | Ms C saw her dentist about a number of issues and agreed to undertake a course of dental treatment which … | Not Upheld |
| 201407586 | 01 Dec 2015 | Ms C complained to the practice about treatment that her son (Mr A) had received. She was unhappy with the … | Upheld |
| 201104811 | 01 May 2013 | Mrs C's dentist extracted her bottom left molar. Eleven days later, the dentist extracted Mrs C's upper right molar and … | Not Upheld |
| 201102884 | 01 Apr 2012 | Ms C attended a dental practice for the first time. She said she was still waiting fifteen minutes after the … | Not Upheld |