Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508353 | Police Investigations & Review Commissioner | Scottish Government and Devolved Administration | Not Upheld | 1 Sep 2016 |
| 201508194 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507861 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201507966 | Greater Glasgow and Clyde NHS Board | Health | Upheld | 1 Sep 2016 |
| 201507538 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201508004 | West Dunbartonshire Council | Local Government | Upheld | 1 Sep 2016 |
| 201508106 | City of Glasgow College | Education | Not Upheld | 1 Sep 2016 |
| 201508385 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2016 |
| 201507464 | A Council | Local Government | Upheld | 1 Sep 2016 |
| 201507751 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201501787 | Lothian NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201505394 | Greater Glasgow and Clyde NHS Board | Health | Withdrawn | 1 Sep 2016 |
| 201507607 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2016 |
| 201507680 | The City of Edinburgh Council | Local Government | Upheld | 1 Sep 2016 |
| 201507977 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2016 |
| 201507920 | Tayside NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201507904 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Sep 2016 |
| 201508010 | Business Stream | Water | Upheld | 1 Sep 2016 |
| 201508090 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201507995 | Dunedin Canmore Housing Ltd | Local Government | Not Upheld | 1 Sep 2016 |
| 201507826 | Forth Valley NHS Board | Health | Not Upheld | 1 Sep 2016 |
| 201507580 | University of Strathclyde | Education | Not Upheld | 1 Sep 2016 |
| 201500905 | Forth Valley NHS Board | Health | Upheld | 1 Sep 2016 |
| 201507730 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Sep 2016 |
| 201407008 | Business Stream | Water | Not Upheld | 1 Sep 2016 |