Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508622 | Tayside NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508009 | Stirling Council | Local Government | Partly Upheld | 1 Dec 2016 |
| 201601033 | South Lanarkshire Council | Local Government | Partly Upheld | 1 Dec 2016 |
| 201601424 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201602508 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201600936 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2016 |
| 201508471 | Scottish Prison Service | Prisons | Withdrawn | 1 Dec 2016 |
| 201603321 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201600303 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201601310 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2016 |
| 201600399 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201601500 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201507925 | The Highland Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201508684 | Perth and Kinross Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201508349 | Scottish Prison Service | Prisons | Withdrawn | 1 Dec 2016 |
| 201603255 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201600126 | Fife NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201507947 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2016 |
| 201507919 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201507951 | Glasgow City Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201508242 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2016 |
| 201601679 | University of Stirling | Education | Not Upheld | 1 Dec 2016 |
| 201601265 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Dec 2016 |
| 201601893 | Lanarkshire NHS Board | Health | Not Upheld | 1 Dec 2016 |
| 201508860 | Dumfries and Galloway NHS Board | Health | Upheld | 1 Dec 2016 |