Source · SPSO (Scottish Public Services Ombudsman)

A Medical Practice in the Lothian NHS Board area

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201600303 Sector Health Category clinical treatment / diagnosis Decided 01 December 2016

Clinical negligence harms learning GP Continuity of Care Breakdown

Full decision

Summary

Miss C complained that her medical practice failed to fit her intrauterine contraceptive device (IUCD) appropriately and that it had perforated her uterus. She complained to the practice but it was their view that it had been fitted reasonably.

We took independent medical advice and found that prior to the procedure to fit the device, in accordance with national guidance, Miss C had been fully informed about its risks and benefits, including that the IUCD could perforate the uterus. There was no evidence to suggest that the IUCD had been fitted inappropriately and the complaint was not upheld.

Other decisions involving A Medical Practice in the Lothian NHS B…

Reference	Date	Summary	Outcome
202204217	01 Mar 2024	C complained about the care and treatment that they received from the practice prior to receiving a diagnosis of a …	Upheld
202203433	01 Nov 2023	C complained about the care and treatment their spouse (A) received from the practice. A had contacted the practice on …	Not Upheld
202206401	01 Oct 2023	C complained about the care and treatment provided by the practice. C was diagnosed with polycystic ovary syndrome (PCOS, a …	Not Upheld
202104070	01 Jun 2023	C complained about the care and treatment provided to their partner (A). A had been suffering from an extended period …	Not Upheld
202008024	01 Feb 2023	C complained that the practice failed to refer them for an x-ray following a fall, which contributed to a delay …	Upheld

View all decisions for this organisation

Source decision Back to decisions list

A Medical Practice in the Lothian NHS Board area

Full decision

Summary

Related reading

Other decisions involving A Medical Practice in the Lothian NHS B…