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Ms C complained that the Scottish Prison Service (SPS) failed to take reasonable action after she reported feeling unwell. She was also dissatisfied with the way in which the SPS dealt with her complaint. We did not reach a decision on Ms C's complaint as she was released from prison and did not provide a forwarding address or confirm that she wished us to continue investigating her complaint.
View Decision Report 201508349 as a PDF (10.78 KB) Updated: March 13, 2018
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| 202412046 | 01 Feb 2026 | C complained that the Scottish Prison Service (SPS) failed to follow the appropriate procedure after they removed C from association … | Upheld |
| 202401074 | 01 Nov 2025 | C complained that the Scottish Prison Service (SPS) failed to take reasonable steps to ensure that they had prompt access … | Upheld |
| 202303295 | 01 Mar 2025 | C complained that the Scottish Prison Service (SPS) failed to appropriately investigate their lost property claim. C submitted a claim … | Upheld |
| 202006807 | 01 Sep 2022 | C complained about the handing of their Internal Case Management (ICM) case conference. C was unhappy that the Scottish Prison … | Partly Upheld |
| 202001300 | 01 Sep 2022 | Ms C provided her express consent for her pronouns to be used for this publication. Ms C complained about matters … | Partly Upheld |