Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201202215 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2014 |
| 201302458 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2014 |
| 201204519 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2014 |
| 201303043 | Scottish Prison Service | Prisons | Upheld | 1 Jan 2014 |
| 201302158 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2014 |
| 201301677 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2013 |
| 201201563 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2013 |
| 201300285 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2013 |
| 201300588 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2013 |
| 201301228 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2013 |
| 201300103 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2013 |
| 201300546 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2013 |
| 201300729 | Scottish Prison Service | Prisons | Upheld | 1 Dec 2013 |
| 201301938 | Scottish Prison Service | Prisons | Not Upheld | 1 Dec 2013 |
| 201301240 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2013 |
| 201301838 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2013 |
| 201301562 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2013 |
| 201300748 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2013 |
| 201300685 | Scottish Prison Service | Prisons | Partly Upheld | 1 Nov 2013 |
| 201205062 | Scottish Prison Service | Prisons | Upheld | 1 Nov 2013 |
| 201300679 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201300581 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201204937 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201301031 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201300584 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2013 |