Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201300285 Sector Prisons Category accuracy of prisoner record Decided 01 December 2013

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Inaccurate and inaccessible patient records

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Summary

Mr C complained about the handling of an intelligence entry (adverse information obtained by the Scottish Prison Service (SPS) that affects an individual prisoner) from some years ago. He was concerned that he was not told about the entry at the time. Our investigation found that the SPS had handled this in line with their own processes and the Data Protection Act. They had recorded that Mr C considered the intelligence entry to be inaccurate and had explained why he was not advised of the entry at the time.

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Scottish Prison Service

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