Source · SPSO (Scottish Public Services Ombudsman)

Scottish Prison Service

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201302158 Sector Prisons Category behaviour related programmes (including access to) Decided 01 January 2014

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Complaint record keeping failures

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Mr C, who is a prisoner, complained that he had been unable to attend a course which he needed to do before being considered for parole in a few months' time. We did not uphold his complaint, as we knew from other complaints that there was a long waiting list for the course in question. We were satisfied that the prison were acting in accordance with prison policy in calculating Mr C's position on the waiting list and in not having been able to guarantee a place in time for his parole hearing.

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Scottish Prison Service

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