Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201600845 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2017 |
| 201601978 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201601925 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201602184 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Aug 2017 |
| 201601666 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201603545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201603361 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2017 |
| 201507956 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201600035 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201602890 | Dumfries and Galloway NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201607785 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2017 |
| 201600908 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201606237 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | Health | Partly Upheld | 1 Aug 2017 |
| 201606479 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201602065 | University of Glasgow | Education | Partly Upheld | 1 Aug 2017 |
| 201607588 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201608723 | Scottish Courts and Tribunal Service | Scottish Government and Devolved Administration | Upheld | 1 Aug 2017 |
| 201606524 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Aug 2017 |
| 201601884 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Aug 2017 |
| 201604078 | Midlothian Council | Local Government | Upheld | 1 Aug 2017 |
| 201607427 | Clackmannanshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201608496 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201606618 | Aberdeenshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201601386 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |