Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201601978 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201601666 | The City of Edinburgh Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201602506 | Heriot-Watt University | Education | Upheld | 1 Aug 2017 |
| 201603021 | The Highland Council | Local Government | Upheld | 1 Aug 2017 |
| 201602007 | Fife Council | Local Government | Partly Upheld | 1 Aug 2017 |
| 201601386 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201604595 | East Dunbartonshire Council | Local Government | Upheld | 1 Aug 2017 |
| 201508093 | Perth and Kinross Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201604078 | Midlothian Council | Local Government | Upheld | 1 Aug 2017 |
| 201607427 | Clackmannanshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201608496 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201508496 | Highland NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201507681 | Scottish Government | Scottish Government | Upheld | 1 Aug 2017 |
| 201508215 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201600660 | Business Stream | Water | Partly Upheld | 1 Aug 2017 |
| 201606618 | Aberdeenshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201600032 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201604009 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201603545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201606479 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201606237 | West Dunbartonshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201604467 | A Dentist in the Tayside NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201603361 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Aug 2017 |
| 201507956 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201600035 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2017 |