Source · Ombudsman decisions
SPSO Individual Decisions
7,989 total decisions
7,763 investigated
2,234 upheld
54% upheld of investigated
Years: Jun 2011–Aug 2026
7,989 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701087 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201700614 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201700417 | Maryhill Housing Association Ltd | Local Government | Upheld | 1 Dec 2017 |
| 201605546 | Castlehill Housing Association Ltd | Local Government | Not Upheld | 1 Dec 2017 |
| 201703614 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201609400 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201608873 | Tayside NHS Board | Health | Upheld | 1 Dec 2017 |
| 201608438 | Business Stream | Water | Resolved / Early Resolution | 1 Dec 2017 |
| 201608215 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Dec 2017 |
| 201602349 | South Lanarkshire Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201603036 | Highland NHS Board | Health | Upheld | 1 Dec 2017 |
| 201701801 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201700292 | Scottish Borders Council | Local Government | Resolved / Early Resolution | 1 Dec 2017 |
| 201609660 | Business Stream | Water | Partly Upheld | 1 Dec 2017 |
| 201700063 | South Lanarkshire Council | Local Government | Upheld | 1 Dec 2017 |
| 201605465 | Scottish Environment Protection Agency | Scottish Government and Devolved Administration | Partly Upheld | 1 Dec 2017 |
| 201602584 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201603637 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201604626 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201700604 | Forth Valley NHS Board | Health | Partly Upheld | 1 Dec 2017 |
| 201702249 | North Ayrshire Council | Local Government | Not Upheld | 1 Dec 2017 |
| 201700480 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201608609 | Thistle Housing Association Ltd | Local Government | Partly Upheld | 1 Dec 2017 |
| 201604903 | Tayside NHS Board | Health | Partly Upheld | 1 Dec 2017 |