Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700614 | A Medical Practice in the Tayside NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201609426 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Dec 2017 |
| 201609461 | Scottish Courts and Tribunal Service | Scottish Government and Devolved Administration | Upheld | 1 Dec 2017 |
| 201609660 | Business Stream | Water | Partly Upheld | 1 Dec 2017 |
| 201701801 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201700417 | Maryhill Housing Association Ltd | Local Government | Upheld | 1 Dec 2017 |
| 201700292 | Scottish Borders Council | Local Government | Resolved / Early Resolution | 1 Dec 2017 |
| 201700480 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201606979 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Dec 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Nov 2017 |
| 201607852 | Queens Cross Housing Association Ltd | Local Government | Partly Upheld | 1 Nov 2017 |
| 201607856 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |
| 201606636 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2017 |
| 201601668 | Scottish Ambulance Service | Health | Upheld | 1 Nov 2017 |
| 201602468 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2017 |
| 201608622 | Argyll and Bute Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201608718 | Fife Council | Local Government | Upheld | 1 Nov 2017 |
| 201608601 | Falkirk Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201606473 | Perth and Kinross Council | Local Government | Not Upheld | 1 Nov 2017 |
| 201607228 | Fife Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201607796 | Scottish Prison Service | Prisons | Not Upheld | 1 Nov 2017 |
| 201606751 | Scottish Ambulance Service | Health | Not Upheld | 1 Nov 2017 |
| 201606978 | The City of Edinburgh Council | Local Government | Upheld | 1 Nov 2017 |
| 201606871 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Nov 2017 |