Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201609501 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2018 |
| 201606186 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2018 |
| 201605572 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2018 |
| 201609429 | Scottish Government | Scottish Government | Not Upheld | 1 Jan 2018 |
| 201700208 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2018 |
| 201608813 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201608106 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2018 |
| 201700974 | Fyne Homes | Housing Associations | Upheld | 1 Jan 2018 |
| 201702492 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201700720 | University of the West of Scotland | Education | Upheld | 1 Jan 2018 |
| 201608934 | The Moray Council | Local Government | Upheld | 1 Jan 2018 |
| 201702838 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201607114 | University of Strathclyde | Education | Not Upheld | 1 Jan 2018 |
| 201609720 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2018 |
| 201609385 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2018 |
| 201607046 | Fife NHS Board | Health | Not Upheld | 1 Jan 2018 |
| 201606954 | Borders NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201609754 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jan 2018 |
| 201609475 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jan 2018 |
| 201702748 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201700087 | Stirling Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201607162 | Forth Valley NHS Board | Health | Upheld | 1 Jan 2018 |
| 201609414 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Jan 2018 |
| 201608296 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2018 |
| 201608053 | Melville Housing Association Ltd | Local Government | Not Upheld | 1 Jan 2018 |