Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201701232 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201701597 | Dumfries and Galloway Housing Partnership | Local Government | Partly Upheld | 1 Jan 2018 |
| 201700923 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201702372 | Argyll and Bute Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201701139 | Fife Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201700446 | Glasgow Housing Association | Local Government | Partly Upheld | 1 Jan 2018 |
| 201700352 | A Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201608736 | Grampian NHS Board | Health | Not Upheld | 1 Jan 2018 |
| 201608630 | University of Strathclyde | Education | Not Upheld | 1 Jan 2018 |
| 201608264 | Irvine Housing Association Ltd | Local Government | Not Upheld | 1 Jan 2018 |
| 201608467 | North Ayrshire Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201700157 | Grampian NHS Board | Health | Upheld | 1 Jan 2018 |
| 201608179 | Business Stream | Water | Not Upheld | 1 Jan 2018 |
| 201607591 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jan 2018 |
| 201606495 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201606239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2018 |
| 201700608 | City Of Glasgow College | Education | Not Upheld | 1 Jan 2018 |
| 201606388 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201606386 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201605875 | University of the West of Scotland | Education | Partly Upheld | 1 Jan 2018 |
| 201605336 | University of Strathclyde | Education | Not Upheld | 1 Jan 2018 |
| 201605213 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201601677 | City Of Glasgow College | Education | Upheld | 1 Jan 2018 |
| 201600143 | Highland NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201606241 | Tayside NHS Board | Health | Partly Upheld | 1 Jan 2018 |