Source · SPSO (Scottish Public Services Ombudsman)

Greater Glasgow and Clyde NHS Board

SPSO (Scottish Public Services Ombudsman) Not Upheld Reference 201609648 Sector Health Category clinical treatment / diagnosis Decided 01 February 2018

View NHS Greater Glasgow & Clyde scorecard

Full decision

Summary

Mr C complained about the prison healthcare team's decision to withdraw his suboxone medication (medication used to treat opiate addictions). He also complained that it took an unreasonable amount of time for him to be reviewed by a GP when his prescription was discontinued.

We took independent advice from a medical adviser. Mr C was found to be concealing his medication and so it was stopped. The advice we received was that this decision was reasonable as it was in line with the medication contract that Mr C had signed. We did not uphold this aspect of Mr C's complaint.

Regarding the time taken for Mr C to be reviewed by a GP, we found that Mr C's records were reviewed by a GP within three days and that he subsequently received an appointment. The advice we received was that this wait was not unreasonable. We did not uphold this part of Mr C's complaint.

Related reading

View Decision Report 201609648 as a PDF (10.98 KB) Updated: March 13, 2018

View original on SPSO (Scottish Publ… website

Other decisions involving Greater Glasgow and Clyde NHS Board

Reference Date Summary Outcome
202205600 01 Aug 2023 C complained about the care and treatment provided to their late parent (A) by the board's out of hours (OOH) … Not Upheld
201803746 01 Nov 2019 Mrs C complained that the board's decision to not provide her child (Child A) with an emergency appointment was unreasonable. … Not Upheld
201802124 01 Oct 2019 Mr and Mrs C complained on behalf of their child (Child A) about the care and treatment they received from … Not Upheld
201708611 01 May 2019 Ms C raised concern about a number of issues in relation to the Child and Adolescent Mental Health Service (the … Partly Upheld
201803350 01 Mar 2019 Ms C complained about the care and treatment she received at the GP out-of-hours service at Gartnavel General Hospital when … Partly Upheld
View all decisions for this organisation