Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202500208 | Welsh Ambulance Services University NHS Trust | Health | Not Upheld | 28 Apr 2026 |
| PSOW-202509411 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 10 Mar 2026 |
| PSOW-202508489 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 27 Jan 2026 |
| PSOW-202500626 | Welsh Ambulance Services University NHS Trust | Health | Upheld | 19 Jan 2026 |
| PSOW-202504636 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 4 Dec 2025 |
| PSOW-202408702 | Welsh Ambulance Services University NHS Trust | Health | Not Upheld | 2 Dec 2025 |
| PSOW-202505110 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 22 Oct 2025 |
| PSOW-202503956 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 21 Aug 2025 |
| PSOW-202502628 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 8 Aug 2025 |
| PSOW-202308948 | Welsh Ambulance Services University NHS Trust | Health | Upheld | 11 Apr 2025 |
| PSOW-202302966 | Welsh Ambulance Services University NHS Trust | Health | Other | 4 Mar 2025 |
| PSOW-202306104 | Welsh Ambulance Services University NHS Trust | Health | Other | 4 Mar 2025 |
| PSOW-202307480 | Swansea Bay University Health Board | Health | Not Upheld | 4 Mar 2025 |
| PSOW-202308584 | Welsh Ambulance Services University NHS Trust | Health | Not Upheld | 2 Dec 2024 |
| PSOW-202309682 | Welsh Ambulance Services University NHS Trust | Health | Not Upheld | 20 Nov 2024 |
| PSOW-202405127 | Welsh Ambulance Services University NHS Trust | Health | Resolved / Early Resolution | 28 Oct 2024 |
| PSOW-202307044 | Welsh Ambulance Services University NHS Trust | Health | Upheld | 22 Jul 2024 |