Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202408920 | Neath Port Talbot Council | Local Government | Partly Upheld | 6 Mar 2026 |
| PSOW-202508139 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 13 Feb 2026 |
| PSOW-202508773 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 6 Feb 2026 |
| PSOW-202508038 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 22 Dec 2025 |
| PSOW-202503849 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 6 Oct 2025 |
| PSOW-202410249 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 12 Jun 2025 |
| PSOW-202501225 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 2 Jun 2025 |
| PSOW-202409166 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 19 Mar 2025 |
| PSOW-202405095 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 14 Jan 2025 |
| PSOW-202405038 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 10 Dec 2024 |
| PSOW-202404958 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 10 Dec 2024 |
| PSOW-202405096 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 22 Oct 2024 |
| PSOW-202304505 | Carmarthenshire County Council | Local Government | Not Upheld | 13 Aug 2024 |
| PSOW-202305812 | Neath Port Talbot Council | Local Government | Not Upheld | 13 Aug 2024 |
| PSOW-202309293 | Neath Port Talbot Council | Health | Resolved / Early Resolution | 14 Mar 2024 |
| PSOW-202207565 | Neath Port Talbot Council | Local Government | Upheld | 13 Feb 2024 |
| PSOW-202307944 | Neath Port Talbot Council | Health | Resolved / Early Resolution | 8 Feb 2024 |
| PSOW-202207282 | Neath Port Talbot Council | Local Government | Other | 16 Jan 2024 |
| PSOW-202300265 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 28 Jun 2023 |
| PSOW-202300752 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 22 May 2023 |
| PSOW-202207458 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 2 Mar 2023 |
| PSOW-202205741 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 22 Dec 2022 |
| PSOW-202203972 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 17 Nov 2022 |
| PSOW-202204132 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202204397 | Neath Port Talbot Council | Local Government | Resolved / Early Resolution | 31 Oct 2022 |
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