Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202510012 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 26 Mar 2026 |
| PSOW-202508541 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 19 Feb 2026 |
| PSOW-202506098 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 12 Jan 2026 |
| PSOW-202401088 | Abergavenny Town Council | Local Government | Withdrawn | 26 Sep 2025 |
| PSOW-202501221 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 22 Aug 2025 |
| PSOW-202308080 | Monmouthshire County Council | Local Government | Not Upheld | 21 Mar 2025 |
| PSOW-202401376 | Monmouthshire County Council | Local Government | Not Upheld | 20 Mar 2025 |
| PSOW-202401544 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 28 Aug 2024 |
| PSOW-202203308 | Llantilio Pertholey Community Council | Local Government | Other | 11 Mar 2024 |
| PSOW-202304749 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 21 Nov 2023 |
| PSOW-202201568 | Monmouthshire County Council | Local Government | Not Upheld | 20 Oct 2023 |
| PSOW-202300503 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 6 Jun 2023 |
| PSOW-202208709 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 4 May 2023 |
| PSOW-202205541 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 22 Dec 2022 |
| PSOW-202102049 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 4 Aug 2021 |
| PSOW-202005882 | Monmouthshire County Council | Local Government | Resolved / Early Resolution | 21 Apr 2021 |