Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202508804 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 9 Mar 2026 |
| PSOW-202409860 | Ceredigion County Council | Local Government | Other | 24 Oct 2025 |
| PSOW-202502977 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202405719 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 13 Feb 2025 |
| PSOW-202405283 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202406284 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 15 Jan 2025 |
| PSOW-202406735 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 23 Dec 2024 |
| PSOW-202406721 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 19 Dec 2024 |
| PSOW-202403451 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 3 Dec 2024 |
| PSOW-202405130 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 7 Nov 2024 |
| PSOW-202308409 | Ceredigion County Council | Local Government | Other | 29 Oct 2024 |
| PSOW-202401405 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 12 Sep 2024 |
| PSOW-202403511 | Ceredigion County Council | Health | Resolved / Early Resolution | 5 Sep 2024 |
| PSOW-202400379 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 8 May 2024 |
| PSOW-202207025/202106268 | Aberystwyth Town Council | Local Government | Other | 13 Mar 2024 |
| PSOW-202201455/202202498 | Powys County Council/Bannau Brycheiniog National Park Authority | Local Government | Other | 20 Nov 2023 |
| PSOW-202304164 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 17 Nov 2023 |
| PSOW-202302711 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 2 Aug 2023 |
| PSOW-202300621 | Ceredigion County Council | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202208201 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 14 Apr 2023 |
| PSOW-202208602 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 13 Apr 2023 |
| PSOW-202206613 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202205115 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202200853 | Ceredigion County Council | Health | Resolved / Early Resolution | 8 Dec 2022 |
| PSOW-202201388 | Ceredigion County Council | Local Government | Resolved / Early Resolution | 4 Oct 2022 |
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