Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202508528 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 22 Jan 2026 |
| PSOW-202505353 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 6 Nov 2025 |
| PSOW-202504362 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 14 Oct 2025 |
| PSOW-202402082 | Bridgend County Borough Council | Local Government | Withdrawn | 15 Apr 2025 |
| PSOW-202408181 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 4 Feb 2025 |
| PSOW-202208538 | Brackla Community Council | Local Government | Other | 30 Jan 2025 |
| PSOW-202405395 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 1 Nov 2024 |
| PSOW-202307277/202307318 | Bridgend County Borough Council/Porthcawl Town Council | Local Government | Not Upheld | 26 Sep 2024 |
| PSOW-202307279/202307319 | Porthcawl Town Council/Bridgend County Borough Council | Local Government | Not Upheld | 26 Sep 2024 |
| PSOW-202310369 | Bridgend County Borough Council | Local Government | Upheld | 3 Sep 2024 |
| PSOW-202401329 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202402792 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 4 Jul 2024 |
| PSOW-202309204 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 26 Apr 2024 |
| PSOW-202204885 | Bridgend Town Council | Local Government | Other | 27 Mar 2024 |
| PSOW-202201160/202201353 | Porthcawl Town Council | Local Government | Other | 27 Mar 2024 |
| PSOW-202308650 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 20 Mar 2024 |
| PSOW-202306789 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 19 Jan 2024 |
| PSOW-202206441 | Bridgend County Borough Council | Local Government | Not Upheld | 5 Jan 2024 |
| PSOW-202304519 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 27 Nov 2023 |
| PSOW-202302604 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 15 Sep 2023 |
| PSOW-202204616 | Bridgend County Borough Council | Local Government | Not Upheld | 24 Aug 2023 |
| PSOW-202303100 | Bridgend County Borough Council | Health | Resolved / Early Resolution | 14 Aug 2023 |
| PSOW-202300770 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 9 Jun 2023 |
| PSOW-202207010 | Bridgend County Borough Council | Local Government | Resolved / Early Resolution | 4 Apr 2023 |
| PSOW-202104667 | Bridgend County Borough Council | Local Government | Upheld | 21 Mar 2023 |
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