Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202402831 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Partly Upheld | 23 Mar 2026 |
| PSOW-202503839 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 29 Jan 2026 |
| PSOW-202407677 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 19 Jan 2026 |
| PSOW-202501158 | Patient list issues : A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 19 Aug 2025 |
| PSOW-202501194 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 22 Jul 2025 |
| PSOW-202501157 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 27 Jun 2025 |
| PSOW-202407037 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 11 Feb 2025 |
| PSOW-202400402 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 20 Jan 2025 |
| PSOW-202303356 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Other | 15 Jan 2025 |
| PSOW-202400818 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 12 Jul 2024 |
| PSOW-202303576 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Upheld | 13 Jun 2024 |
| PSOW-202304622 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 3 Jun 2024 |
| PSOW-202400411 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 7 May 2024 |
| PSOW-202203921 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 28 Sep 2023 |
| PSOW-202201675 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 31 Aug 2023 |
| PSOW-202104143 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 3 Aug 2023 |
| PSOW-202202860 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 15 Jun 2023 |
| PSOW-202200415 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 17 May 2023 |
| PSOW-202300407 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 10 May 2023 |
| PSOW-202207361 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 2 May 2023 |
| PSOW-202205981 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 18 Apr 2023 |
| PSOW-202203255 | Trosnant Lodge | Health | Not Upheld | 3 Feb 2023 |
| PSOW-202104816 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Upheld | 7 Dec 2022 |
| PSOW-202204736 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Resolved / Early Resolution | 14 Nov 2022 |
| PSOW-202104963 | A GP Practice in the area of Aneurin Bevan University Health Board | Health | Not Upheld | 9 Nov 2022 |
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