Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202207622 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 9 Mar 2023 |
| PSOW-201900226 | Swansea Bay University Health Board | Health | Withdrawn | 6 Mar 2023 |
| PSOW-202207074 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 2 Mar 2023 |
| PSOW-202206081 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202206521 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202105779 | Swansea Bay University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205775 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202108104 | Swansea Bay University Health Board | Health | Upheld | 7 Feb 2023 |
| PSOW-202205364 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 12 Jan 2023 |
| PSOW-202102473 | Swansea Bay University Health Board | Health | Upheld | 9 Jan 2023 |
| PSOW-202205500 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 8 Dec 2022 |
| PSOW-202205413 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 5 Dec 2022 |
| PSOW-202106097 | Swansea Bay University Health Board | Health | Upheld | 5 Dec 2022 |
| PSOW-202203209 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202202910 | Swansea Bay University Health Board | Health | Withdrawn | 24 Nov 2022 |
| PSOW-202202910 | Swansea Bay University Health Board | Health | Withdrawn | 24 Nov 2022 |
| PSOW-202203717 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Nov 2022 |
| PSOW-202102905 | Swansea Bay University Health Board | Health | Upheld | 17 Nov 2022 |
| PSOW-202203160 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 17 Nov 2022 |
| PSOW-202204027 | A Dental Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 4 Nov 2022 |
| PSOW-202103559 | Swansea Bay University Health Board | Health | Withdrawn | 2 Nov 2022 |
| PSOW-202203502 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202203027 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 23 Sep 2022 |
| PSOW-202200229 | A GP Practice in the area of Swansea Bay University Health Board | Health | Resolved / Early Resolution | 31 Aug 2022 |
| PSOW-202200924 | Swansea Bay University Health Board | Health | Resolved / Early Resolution | 18 Aug 2022 |