Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202208020 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202207820 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 21 Mar 2023 |
| PSOW-202207522 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202207786 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 9 Mar 2023 |
| PSOW-202204892 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 8 Mar 2023 |
| PSOW-202207167 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 6 Mar 2023 |
| PSOW-202207740 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Mar 2023 |
| PSOW-202108332 | A GP Practice in the area of Hywel Dda University Health Board | Health | Not Upheld | 2 Mar 2023 |
| PSOW-202207467 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Feb 2023 |
| PSOW-202206232 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Feb 2023 |
| PSOW-202206990 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 20 Feb 2023 |
| PSOW-202205091 | Welsh Ambulance Services NHS Trust | Health | Resolved / Early Resolution | 14 Feb 2023 |
| PSOW-202102467 | Hywel Dda University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202206130 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202206465 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202205844 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202105019 | Hywel Dda University Health Board | Health | Not Upheld | 10 Feb 2023 |
| PSOW-202206433 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 3 Feb 2023 |
| PSOW-202106155 | Hywel Dda University Health Board | Health | Not Upheld | 2 Feb 2023 |
| PSOW-202204424 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Nov 2022 |
| PSOW-202105383 | Hywel Dda University Health Board | Health | Not Upheld | 23 Nov 2022 |
| PSOW-202203324 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Nov 2022 |
| PSOW-202204405 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 Oct 2022 |
| PSOW-202202596 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Oct 2022 |
| PSOW-202100614 | Hywel Dda University Health Board | Health | Upheld | 12 Oct 2022 |