Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202202874 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 Sep 2022 |
| PSOW-202202911 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 13 Sep 2022 |
| PSOW-202103441 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 30 Aug 2022 |
| PSOW-202103875 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 25 Aug 2022 |
| PSOW-202201483 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 16 Aug 2022 |
| PSOW-202201561 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202108330 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 Jul 2022 |
| PSOW-202006310 | Cwm Taf Morgannwg University Health Board | Health | Other | 5 Jul 2022 |
| PSOW-202102580 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 1 Jul 2022 |
| PSOW-202005555 | Swansea Bay University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005554 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 21 Jun 2022 |
| PSOW-202005550 | Velindre University NHS Trust | Health | Other | 21 Jun 2022 |
| PSOW-202100994 | Cwm Taf Morgannwg University Health Board | Health | Not Upheld | 14 Jun 2022 |
| PSOW-201906508 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 10 Jun 2022 |
| PSOW-202200312 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 27 May 2022 |
| PSOW-202200162 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 26 May 2022 |
| PSOW-202103434 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 12 May 2022 |
| PSOW-202108706 | A Dental Practice in the area of Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 9 May 2022 |
| PSOW-202100545 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 26 Apr 2022 |
| PSOW-202100430 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 14 Apr 2022 |
| PSOW-202005905 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 29 Mar 2022 |
| PSOW-202005452 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 29 Mar 2022 |
| PSOW-202003441 | Cwm Taf Morgannwg University Health Board | Health | Upheld | 28 Mar 2022 |
| PSOW-202002712 | Swansea Bay University Health Board | Health | Upheld | 28 Mar 2022 |
| PSOW-202107741 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 24 Mar 2022 |