Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202307183 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Jan 2024 |
| PSOW-202207401 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Jan 2024 |
| PSOW-202205349 | Betsi Cadwaladr University Health Board | Health | Upheld | 3 Jan 2024 |
| PSOW-202208258 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 27 Nov 2023 |
| PSOW-202306260 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Nov 2023 |
| PSOW-202107101 | Betsi Cadwaladr University Health Board | Health | Upheld | 23 Nov 2023 |
| PSOW-202201283 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Nov 2023 |
| PSOW-202204812 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Nov 2023 |
| PSOW-202304539 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Nov 2023 |
| PSOW-202205528 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 9 Nov 2023 |
| PSOW-202108667 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 8 Nov 2023 |
| PSOW-202206889 | Betsi Cadwaladr University Health Board | Health | Upheld | 3 Nov 2023 |
| PSOW-202106464 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 2 Nov 2023 |
| PSOW-202305872 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 1 Nov 2023 |
| PSOW-202107035 | Betsi Cadwaladr University Health Board | Health | Upheld | 31 Oct 2023 |
| PSOW-202304228 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 31 Oct 2023 |
| PSOW-202304464 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 31 Oct 2023 |
| PSOW-202207640 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 23 Oct 2023 |
| PSOW-202207903 | Betsi Cadwaladr University Health Board | Health | Upheld | 23 Oct 2023 |
| PSOW-202004800 | Betsi Cadwaladr University Health Board | Health | Other | 19 Oct 2023 |
| PSOW-202207028 | Betsi Cadwaladr University Health Board | Health | Upheld | 17 Oct 2023 |
| PSOW-202108296 | Betsi Cadwaladr University Health Board | Health | Upheld | 12 Oct 2023 |
| PSOW-202303507 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Oct 2023 |
| PSOW-202304325 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Sep 2023 |
| PSOW-202200804 | Betsi Cadwaladr University Health Board | Health | Upheld | 25 Sep 2023 |