Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202203473 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 1 Dec 2022 |
| PSOW-202204110 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 29 Nov 2022 |
| PSOW-202004792 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Upheld | 15 Nov 2022 |
| PSOW-202204142 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 17 Oct 2022 |
| PSOW-202203946 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Oct 2022 |
| PSOW-202104890 | Cardiff and Vale University Health Board | Health | Not Upheld | 11 Oct 2022 |
| PSOW-202005709 | Cardiff and Vale University Health Board | Health | Upheld | 4 Oct 2022 |
| PSOW-202202451 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 30 Sep 2022 |
| PSOW-202201551 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 28 Sep 2022 |
| PSOW-202202124 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 27 Jul 2022 |
| PSOW-202201680 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201578 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 25 Jul 2022 |
| PSOW-202201099 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 8 Jul 2022 |
| PSOW-202101577 | Cardiff and Vale University Health Board | Health | Upheld | 7 Jul 2022 |
| PSOW-202107999 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 23 Jun 2022 |
| PSOW-202200198 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 10 Jun 2022 |
| PSOW-202005178 | Cardiff and Vale University Health Board | Health | Upheld | 7 Jun 2022 |
| PSOW-202108158 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 18 May 2022 |
| PSOW-202100565 | Cardiff and Vale University Health Board | Health | Upheld | 26 Apr 2022 |
| PSOW-202107389 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Feb 2022 |
| PSOW-202106456 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Feb 2022 |
| PSOW-202104566 | Cardiff and Vale University Health Board | Health | Other | 19 Jan 2022 |
| PSOW-202105913 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 14 Jan 2022 |
| PSOW-202000712 | Cardiff and Vale University Health Board | Health | Upheld | 21 Dec 2021 |
| PSOW-202101846 | Cardiff and Vale University Health Board | Health | Other | 17 Dec 2021 |