Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202502851 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 Jul 2025 |
| PSOW-202501599 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 17 Jul 2025 |
| PSOW-202410295 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 Jun 2025 |
| PSOW-202500733 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202500657 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 5 Jun 2025 |
| PSOW-202501288 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 2 Jun 2025 |
| PSOW-202409390 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 May 2025 |
| PSOW-202409394 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 May 2025 |
| PSOW-202500409 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 27 May 2025 |
| PSOW-202500561 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 15 May 2025 |
| PSOW-202407809 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 Apr 2025 |
| PSOW-202409838 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 25 Apr 2025 |
| PSOW-202406238 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 31 Mar 2025 |
| PSOW-202403221 | Hywel Dda University Health Board | Health | Not Upheld | 27 Mar 2025 |
| PSOW-202309974 | Hywel Dda University Health Board | Health | Upheld | 24 Mar 2025 |
| PSOW-202409342 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 4 Mar 2025 |
| PSOW-202407137 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 26 Feb 2025 |
| PSOW-202308228 | Hywel Dda University Health Board | Health | Upheld | 14 Feb 2025 |
| PSOW-202408098 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 14 Feb 2025 |
| PSOW-202407175 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 30 Jan 2025 |
| PSOW-202406447 | Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Jan 2025 |
| PSOW-202400981 | Hywel Dda University Health Board | Health | Upheld | 24 Jan 2025 |
| PSOW-202405171 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 23 Jan 2025 |
| PSOW-202307205 | Hywel Dda University Health Board | Health | Not Upheld | 22 Jan 2025 |
| PSOW-202304346 | Swansea Bay University Health Board | Health | Upheld | 17 Jan 2025 |