Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202407036 | Cardiff and Vale University Health Board | Health | Not Upheld | 20 Nov 2025 |
| PSOW-202502873 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 19 Nov 2025 |
| PSOW-202504991 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 17 Nov 2025 |
| PSOW-202506263 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Nov 2025 |
| PSOW-202504923 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 11 Nov 2025 |
| PSOW-202506227 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 6 Nov 2025 |
| PSOW-202407606 | Cardiff and Vale University Health Board | Health | Upheld | 5 Nov 2025 |
| PSOW-202503824 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 27 Oct 2025 |
| PSOW-202503516 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 22 Oct 2025 |
| PSOW-202502905 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 21 Oct 2025 |
| PSOW-202502465 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 18 Sep 2025 |
| PSOW-202502412 | A GP Practice in the area of Cardiff & Vale University Health Board | Health | Resolved / Early Resolution | 11 Sep 2025 |
| PSOW-202407323 | A GP Practice in the area of Cardiff and Vale University Health Board | Health | Other | 29 Aug 2025 |
| PSOW-202502124 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 22 Aug 2025 |
| PSOW-202500807 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 24 Jun 2025 |
| PSOW-202405374 | Cardiff and Vale University Health Board | Health | Upheld | 24 Jun 2025 |
| PSOW-202409670 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 23 Jun 2025 |
| PSOW-202501701 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 17 Jun 2025 |
| PSOW-202500416 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 12 Jun 2025 |
| PSOW-202404040 | Cardiff and Vale University Health Board | Health | Upheld | 19 May 2025 |
| PSOW-202409232 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 13 May 2025 |
| PSOW-202410000 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 7 May 2025 |
| PSOW-202409193 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 1 May 2025 |
| PSOW-202401069 | Cardiff and Vale University Health Board | Health | Upheld | 23 Apr 2025 |
| PSOW-202408440 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 9 Apr 2025 |