Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202106062 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 17 Dec 2021 |
| PSOW-201900726 | Betsi Cadwaladr University Health Board | Health | Other | 16 Dec 2021 |
| PSOW-202105747 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Dec 2021 |
| PSOW-202103967 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 14 Dec 2021 |
| PSOW-202004242 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Dec 2021 |
| PSOW-202003694 | Betsi Cadwaladr University Health Board | Health | Upheld | 19 Nov 2021 |
| PSOW-202002739 | Betsi Cadwaladr University Health Board | Health | Upheld | 19 Nov 2021 |
| PSOW-202004232 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 15 Nov 2021 |
| PSOW-202001464 | Betsi Cadwaladr University Health Board | Health | Upheld | 15 Nov 2021 |
| PSOW-202004970 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Nov 2021 |
| PSOW-202003385 | Betsi Cadwaladr University Health Board | Health | Upheld | 4 Nov 2021 |
| PSOW-202003223 | Betsi Cadwaladr University Health Board | Health | Upheld | 2 Nov 2021 |
| PSOW-202103220 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Oct 2021 |
| PSOW-202003470 | Betsi Cadwaladr University Health Board | Health | Upheld | 29 Oct 2021 |
| PSOW-202003916 | Betsi Cadwaladr University Health Board | Health | Upheld | 26 Oct 2021 |
| PSOW-202103895 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Oct 2021 |
| PSOW-202103463 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Oct 2021 |
| PSOW-202003088 | Betsi Cadwaladr University Health Board | Health | Upheld | 7 Oct 2021 |
| PSOW-202101749 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 30 Sep 2021 |
| PSOW-202102777 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 29 Sep 2021 |
| PSOW-202003746 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 27 Sep 2021 |
| PSOW-202005257 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 20 Sep 2021 |
| PSOW-201904733 | Betsi Cadwaladr University Health Board | Health | Upheld | 17 Sep 2021 |
| PSOW-202001878 | Betsi Cadwaladr University Health Board | Health | Upheld | 17 Sep 2021 |
| PSOW-202102650 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Sep 2021 |