Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202206711 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Mar 2023 |
| PSOW-202208251 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 Mar 2023 |
| PSOW-202104102 | Betsi Cadwaladr University Health Board | Health | Upheld | 22 Mar 2023 |
| PSOW-202205183 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Mar 2023 |
| PSOW-202204038 | Betsi Cadwaladr University Health Board | Health | Upheld | 20 Mar 2023 |
| PSOW-202207737 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Mar 2023 |
| PSOW-202206004 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 16 Mar 2023 |
| PSOW-202106819 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 14 Mar 2023 |
| PSOW-202206409 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Mar 2023 |
| PSOW-202206840 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Mar 2023 |
| PSOW-202201815 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Withdrawn | 1 Mar 2023 |
| PSOW-202207364 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 28 Feb 2023 |
| PSOW-202205022 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 24 Feb 2023 |
| PSOW-202206827 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 24 Feb 2023 |
| PSOW-202105284 | Betsi Cadwaladr University Health Board | Health | Upheld | 21 Feb 2023 |
| PSOW-202003476 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Feb 2023 |
| PSOW-202108294 | Betsi Cadwaladr University Health Board | Health | Upheld | 14 Feb 2023 |
| PSOW-202204444 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202104192 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202202982 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202102997 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205550 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |
| PSOW-202105739 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202103377 | Betsi Cadwaladr University Health Board | Health | Upheld | 10 Feb 2023 |
| PSOW-202205450 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 10 Feb 2023 |